Dr_Jekyll & Mr_Hyde Estate Project

[dr_jekyll]

Ok, so ended up phoning helix up this afternoon.
Got a half knowledgeable guy speaking on the phone who wants the clutch plate in. Explained that if the angle of the input shaft is incorrect or worn that it would cause the splines to rip.
I personally dont see it as im certain nothing was caught between the box face and block (even went to the effort of removing over spray with a stanley blade), input shaft was inspected and was fine before installation and there was no play in the shaft.
I dont know if this is a slopey shoulders attempt or not atm.
Anyway his call was shortly followed up by a woman (tina) from the sales department.

She picked up on the last conversation where i had mentioned i was using a luk cover plate and that had caused the issue due to lack of clamping force.. If anyone sees where this is going you'll find it as amusing as i did.
She stated it was imperative that i sent the pressure plate and then offered that they could make the correct pressure plate for a further £190 because they dont produce one for the car (other than that designed for there organic plates).
It took a while to explain to poor tina that had clutch slip been the issue i was calling for i may of still had the splines in the centre of there plate. She eventually saw my point and gave me the address to send the clutch to for inspection.
On a dim upside if the clutch plate is deemed not warranty they will charge me £25 to re-center it. I spose it could be alot worse...

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