Foobys' I'll fix your internet thread'

[Fooby]

Please post in here if you're having trouble with your internet and i'll do my best to advise if its normal / if there is anything you can do.

Please don't just post speedtest results, as they alone do not prove anything.

Please post your router stats as much as possible (As this gives me technical information about your line and errors etc)

If your having trouble getting your stats, just say, I'm not going to flame anyone who doesn't understand something they cant be expected to know. I'll guide you through how to get your stats.

The only thing is ask is you don't all PM me, as it will just fill my PM box up and it will make it harder for me to keep track of issues, so kindly keep them to this post.

Also please understand i dont live on this forum (honestly, i dont ) so if i dont reply, please just wait i will respond.

[Daniel306]

my net is bollocks, iv been on the phone to bt a number of times and they say there nothing wrong with it(its alwase indians that only speak 2 english words), but it keeps not working, it shuts down for a few minutes at a time, and it can do this every 30 seconds - 30 minutes, and its a slow as fook, iv got a black V2 bt router

[Ed Doe]

Fooby I'm having massive problems. My BT in-WINity is too fast!!

[Curt]

^


[pedantic="failing Fooby"] The apostrophe should be after internet. [/pedantic]

Should I start Curt's 'I'll fix your thread' thread?

:p

[Fooby]

Fooby I'm having massive problems. My BT in-WINity is too fast!!

no... its actually pretty chronic, my internet is faster and you are supposed to have fibre :/

[stevieg]

[Scott]

Fooby I'm having massive problems. My BT in-WINity is too fast!!

no... its actually pretty chronic, my internet is faster and you are supposed to have fibre :/

It's okay guys, mine is faster than both of yours put together.

Although saying that our server is much more win so by default both Fooby and I win anyway

[Niall]

100mb FTW!

Even though I'm only getting about 75mb on wifi

[Scott]

Well in that case, your couch for having 100mbit

[Niall]

Well in that case, your couch for having 100mbit

Hey man. f*ck you! Just jealous that I can download HD porn so much quicker than you! Lol

[stevieg]

IMO you don't NEED over 30Mb/s unless you are running any kind of server

[Fooby]

my net is bollocks, iv been on the phone to bt a number of times and they say there nothing wrong with it(its alwase indians that only speak 2 english words), but it keeps not working, it shuts down for a few minutes at a time, and it can do this every 30 seconds - 30 minutes, and its a slow as fook, iv got a black V2 bt router

most likely a line fault somewhere,

can you post your BT Router stats from the admin page?

[darrenjlobb]

hm, Im doing just fine on my countryside middle of no where 2m/bit dsl connection...




Epic facepalm!

[Ash 306]

I wish my internet was as fast as darrens. Im running 0.4mb and orange and bt have told me my line can onl take 512kbps (0.5mb) grrrrrrr. Ah well, at least it will still let me play on xbox live and browse internet lol. Take me about 10mins to load a 3min youtube video in standard quality. Sucks living in the countryside with nothing around other than sheep, grass and trees.

[darrenjlobb]

Heh ditto ^^ I used to get 0.5, but at least i get 2.0 now, (just)

[mark_airey]

living in the country miles from the phone exchange FTL,

I also struggle for 2mb, it works though!

[kingy]

why does it keep getting me to sighn in. been on here for 10 minutes and had to sighn in 3 times now.

[cwspellowe]

Theoretically virgins broadband should be a lot more stable with the migrate to QAM256, problems are already arising from daft things like loose connections though. Nightmare as most of our broadband faults the last couple of days are caused by crap rg59 cables and loose connections.

As for fibre, I'm pretty sure even the infinity stuff is HFC, so fibre from the headend to the regional node yes, but copper coax from there to your door, fibre optic broadband is all a LIE!

[Fooby]

Interesting cwspellowe, thanks

I dont know/having investigated much about virgin/fibre, so thanks for that info

[cwspellowe]

Plenty more where that came from

ADSL is a piece of piss to work on, you're basically only using the A and B legs of a phone line right back to the MUX. Plugs are either connected or not, same with krone strips (or IDC's - insulation displacement connectors). Only real degradation you get is failing ADSL filters. With HFC and coax, a good connection is based on stinger length, quality and cross section of copper core, quality of braiding, how watertight the fitting is, quality of F connector used, all sorts. ADSL in that respect is either off or on, coax we have to maintain each and every connection in the house and network, and there's a lot of them.

As a service tech I only work on the connection from the pit (in SID architecture) or DP (in SBC architecture). From the tap, you have the drop cable to the house, external termination (omni) box, isolator, internal wiring, splitters, HDU's (unity gain splitters).. and each cable has an F connector that has to be fitted correctly. If ONE fitting is loose now, it causes freezing/blocky pictures with the TV and intermittent connection to the broadband due to the high upstream from the modem. If they peak over +55dBmV they effectively burn themselves out. Oh and if one tiny bit of aluminium braiding in the cable touches the stinger you get a total loss of service.

Oh, AND, the network should be fully closed, hence needing connectors done up tightly. We're monitored on network egress as the frequencies we use can interfere with emergency service and air traffic comms, so all open ended cables have to be terminated. But on the flip side, ingress from all these comms in the air can cause having with the SNR of the network by increasing the noise floor, which means modems and set top boxes can't lock on to the network and again, fucks up the service.

We had one guy this week who was taking out about 30 houses in his street as his internal wiring was done himself and was pumping noise into the network in his area. We traced it back to his drop cable, fitted a 50dB reverse path attenuator and boom, all the other houses came back online.

I could be here for days. Basically, it's a lot more complex from a service point of view than ADSL, but SO much more rewarding.

/geekmode

[Scott]

Chris if I remember correctly weren't you a tech for Virgin? Do you still work there?


Forum discount?

[cwspellowe]

Still am

Change my title to "Not a paedo" and i'll hook you up

[Fooby]

wow, i honestly didn't realise that fibre was so much more complicated. I always thought it was ADSL..

Very insightful post, thank you

you made my inner geek smile.

Also, your wish is my command

[4WayDiablo]

Fix mah intornetz

[Ruan]

Downstream: 160 Kbps
Upstream: 448 Kbps

Noise margin (Down/Up): 12.9 dB / 11.0 dB
Line attenuation (Down/Up): 66.5 dB / 31.5 dB
Output power (Down/Up): 14.4 dBm / 12.6 dBm

FML - 160k down is a bit of a pisstake, no - line is fecking unstable too, if I fart it'll drop out.

[Fooby]

thats broken

But ADSL isnt really designed to work past 60db. nevermind 66.5

Your output power aint great and your Noise margin is way too high, somethings broke

[Ruan]

Living in the middle of nowhere FTL.

[darrenjlobb]

Lol 160k down, thats normal for me Ruan Man up!

Altho looking at that id say something is screwed somewhere, what modem are you using? Have you done line check from bt / isp?

[Ruan]

That's my sync speed, you at least sync at about 2mbit...

BT HomeHub, haven't had a line check done, all of our phones are unplugged so we don't use the line/incur any bills, so I just need to plug in and get a line check done.

17070 and quiet line ftw...

[Fooby]

That's my sync speed, you at least sync at about 2mbit...

BT HomeHub, haven't had a line check done, all of our phones are unplugged so we don't use the line/incur any bills, so I just need to plug in and get a line check done.

17070 and quiet line ftw...

you mean.. what i just told you on the phone? :p