Mid-week Rant

[C.A.R.]

Shit just got complex, yo'

So, got a phonecall from the MD following my post on Pistonheads. Very apologetic etc. Says they will find out about whether my insurance covers windscreen replacement or not and they will help me out with my excess. Fair play!

I check with my insurance co...

Sure enough I have windscreen cover. £80 excess.

Phone matey boy up to let him know.

Calls me back. "We'll replace your windscreen for £40 + VAT, just don't mention anything on Pistonheads"

Hmmm.

Now, am I being a c*nt or does that seem a bit naff? Helping me out with my excess I had assumed meant they would pay the £70-80 fee. As I said, I was going to replace the windscreen anyway, but at £40+VAT @ 20% he's really only offering me - wait for it - £32.00. WOW! Amazing! Where do I sign?!

No, wait a minute.

I'll pay VAT but he won't be. It's still going via my insurance company, so what have I really gained? The van now definitely added to my collection of stone chips as per the previous picture, so I've not really done anything wrong. Imagine how peeved I would be if this was a brand-new windscreen and this was the only chip in it?

What do you think? Am I being unreasonable? I don't think I should be getting charged anything for damages which I'm not responsible for, just by being in the wrong place at the wrong time.