Quote:To whoever it may concern,

I was travelling to my place of work this morning at approx. 08:15 when when I was overtaken by a White Ford Transit Van reg no. KG57 0SX. Unfortunately, because there was no more room on the slip road joining the A10 at the Ware Junction the impatient driver of this van cut accross the white cross-hatched area without being able to see traffic on the A10 dual carriageway. As the van crossed over this hatched area it flicked up a cloud of dust including a stone which bounced off of my car.

I found it ironic that a van with National Windscreens' logo's was driving like this and understandably it made me quite angry. I can't be sure whether the stone which was fired at my car this morning actually damaged the windscreen or not, as there were already 2 stone chips that I was aware of.

I thought someone should be made aware of this behaviour, as this particular driver was probably on its way to the Hoddesdon branch of your company, not far from where I work. I will not be reporting the incident to the Police as it's probably a waste of their time, but thought that it should be brought to your attention.

Regards,

Chris Roullier

Ed Doe Wrote:I'd have told them you were going to pursue it with the relevant authorities unless you recieved a letter of apology and at least a look at your windscreen tbh!

Scott Wrote:I doubt anyone will see it at the info@domain address. If you've spotted another chip that wasn't there before, I'd definitely call them up about it, or do a little research and find out the names of one of their directors, they'll usually follow the format of <!-- e --><a href="mailto:firstname.lastname@domain.co">firstname.lastname@domain.co</a><!-- e -->/com/etc. or the initial and surname. They will certainly not want to be having an email like that, but especially if you mention that you tried contacting the company previously and have yet to have a response.

As said, twitter is another good way to get a response from them, Kim's been moaning at Tescos lately about stocking on certain foods (for dietary requirements) and they've responded the same day asking for more details and apologising.

Quote:Apologies for the display of poor driving.

I will ensure that you get a formal response on this tomorrow. As has been said, driving a van in anything other than a responsible manner is stupid, paticularly one in full livery.

c.a.r. Wrote:Posted a similar thread on PistonHeads earlier today.

The MD is a member on the PistonHeads forums.

45 minutes ago he responded to my thread...

Quote:Apologies for the display of poor driving.

I will ensure that you get a formal response on this tomorrow. As has been said, driving a van in anything other than a responsible manner is stupid, paticularly one in full livery.

Sorted.

I'm 99% certain the van caused a new stone chip, but like I said there is probably 4 chips in total on the screen anyway. They're harder to spot than you think, especially shortly after a bit of rain. This one is smack in the middle of the windscreen

Will keep the thread updated...

c.a.r. Wrote:Posted a similar thread on PistonHeads earlier today.

The MD is a member on the PistonHeads forums.

45 minutes ago he responded to my thread...

Quote:Apologies for the display of poor driving.

I will ensure that you get a formal response on this tomorrow. As has been said, driving a van in anything other than a responsible manner is stupid, paticularly one in full livery.

Sorted.

I'm 99% certain the van caused a new stone chip, but like I said there is probably 4 chips in total on the screen anyway. They're harder to spot than you think, especially shortly after a bit of rain. This one is smack in the middle of the windscreen

Will keep the thread updated...

Toms306 Wrote:I imagine you'd be the first person to moan if the window man turned up late to fill your crack.

vajayjay driving is obviously not right, and yes is annoying....but I'm sure we've all done it under different circumstances anyway.......I wouldn't have reported it personally. Maybe shown my feeling about his driving using the horn or s flash of lights but taking it to the manager just seems a much to me.

Toms306 Wrote:I imagine you'd be the first person to moan if the window man turned up late to fill your crack.

vajayjay driving is obviously not right, and yes is annoying....but I'm sure we've all done it under different circumstances anyway.......I wouldn't have reported it personally. Maybe shown my feeling about his driving using the horn or s flash of lights but taking it to the manager just seems a much to me.

Toms306 Wrote:I think you've kinda missed my point though, the company he works for is probably the reason he's driving like a cock to meet his deadlines. I have a mate that works for a courier....he loses pay if he doesn't make deliveries on time so speeds to make sure hes on time....it only takes one slow old person to make his average speed drop dramatically...which he then has to make up. He had no points before this job....now has 9 all for speeding in the works van!

So really I suppose I'm saying there's two sides to this.....if you were late/stressed anddid something stupid on your way to work because of it the last thing you'd want is an earful off your boss, or worse.

Sam the reason I wouldn't report is one because I can't be arsed, shit happens, get over it. And two because I like to treat people how I'd want to be treated, that may sound a bit daft and immature but it works for me, and if it was the other way and I was driving like a cock I'd hthen I'd want the van driver to let it slide....