30-04-2012, 06:48 PM
FINALLY got some resolution with this today. Last week a guy called up from Highway and was a lot more sound, and was much more reasonable in terms of hearing what I had to say about the car, and finding out all the aspects of the history, so I made a bit of progress with getting the value re-reviewed.
He called back today and offered me £2k! So that's good, but I wanted more and figured he was prepared to give me more as well, so I spent some more time on the phone to him and mentioned that I hadn't been able to claim back my 2 full months tax that were left, and that realistically if I was selling privately I'd be expecting no less than £2,250. 'As a goodwill gesture' and in order to get it resolved today, he increased the offer to £2,100
So I've got a nice cheque for the remaining £800 coming later this week, so I'm much happier and it's one less thing on my mind and one less company to be arguing with 
It was nearing the point where I was going to start billing them an hourly rate on top of the valuation, for all the time I've spent on the phone to them, emailing them, writing letters, and would continue to call every day until they resolved it in my favour.
He called back today and offered me £2k! So that's good, but I wanted more and figured he was prepared to give me more as well, so I spent some more time on the phone to him and mentioned that I hadn't been able to claim back my 2 full months tax that were left, and that realistically if I was selling privately I'd be expecting no less than £2,250. 'As a goodwill gesture' and in order to get it resolved today, he increased the offer to £2,100
So I've got a nice cheque for the remaining £800 coming later this week, so I'm much happier and it's one less thing on my mind and one less company to be arguing with It was nearing the point where I was going to start billing them an hourly rate on top of the valuation, for all the time I've spent on the phone to them, emailing them, writing letters, and would continue to call every day until they resolved it in my favour.