25-07-2012, 08:55 PM
I'm a customer service advisor in a call centre for one of the big 6 energy suppliers, but for the last 5 months I've been on a secondment as a team manager, so managing a team of 12 CSAs and not going on the phone unless some bugger asks for a manager
Find out next month whether it's permanent...
Find out next month whether it's permanent...