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planet help

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planet help
neilz85 Offline
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#1
20-12-2012, 09:40 AM
i`ve bought planet and lead. but it doesn`t want to connect to validate. im after someone in the stockport area whom i could come and see with my laptop and use their lead and computer to narrow down what could be wrong - if its a lead or the unit etc
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Niall Offline
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#2
20-12-2012, 04:39 PM
Validate what? your not trying to connect to the pug servers are you?
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neilz85 Offline
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#3
20-12-2012, 09:27 PM
(20-12-2012, 04:39 PM)Niall Wrote: Validate what? your not trying to connect to the pug servers are you?

i hope not. when i start the progame it ask`s to validate to use it
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Niall Offline
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#4
20-12-2012, 09:55 PM
you have got the cable plugged into the laptop and the cable drivers installed properly?
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neilz85 Offline
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#5
20-12-2012, 10:18 PM
(20-12-2012, 09:55 PM)Niall Wrote: you have got the cable plugged into the laptop and the cable drivers installed properly?

cheers Niall. yeap. installed pp2000_9B_22.14. plugged in the usb to unit so the green light comes on. but its still asking to validate, but it say`s that its not connected, in use by another program etc
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Niall Offline
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#6
20-12-2012, 10:21 PM
Drivers arnt installed properly. Plug the cable in, go to device manager and uninstall the drivers for it. Search for new devices and when it prompts you, install the drivers from the disc. Make sure that when your using PP2000, you have the usb plugged into the same port as the one you installed it on.
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Poodle Offline
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#7
20-12-2012, 11:26 PM
What operating system are you using?
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Niall Offline
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#8
20-12-2012, 11:27 PM
(20-12-2012, 11:26 PM)Poodle Wrote: What operating system are you using?

Im going to assume XP seeing as it runs like shit if at all on nearly everything else.
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Poodle Offline
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#9
20-12-2012, 11:32 PM (This post was last modified: 20-12-2012, 11:32 PM by Poodle.)
Sounds to me like it's running like shit, or possibly not at all. :p
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neilz85 Offline
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#10
21-12-2012, 06:13 AM (This post was last modified: 21-12-2012, 07:49 AM by neilz85.)
(20-12-2012, 10:21 PM)Niall Wrote: Drivers arnt installed properly. Plug the cable in, go to device manager and uninstall the drivers for it. Search for new devices and when it prompts you, install the drivers from the disc. Make sure that when your using PP2000, you have the usb plugged into the same port as the one you installed it on.

its saying that dccrunpluginservice.exe has crashed when i first start my computerand that the device is installed properly - still not working
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Poodle Offline
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#11
21-12-2012, 08:46 AM
(20-12-2012, 11:26 PM)Poodle Wrote: What operating system are you using?

^^^ Any idea?
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neilz85 Offline
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#12
21-12-2012, 01:42 PM
(21-12-2012, 08:46 AM)Poodle Wrote:
(20-12-2012, 11:26 PM)Poodle Wrote: What operating system are you using?

^^^ Any idea?

xp pro. i`ve googled DccPlunginService and come up with nothing, and cant find it on the pp disc
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Poodle Offline
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#13
21-12-2012, 05:28 PM
Should be fine then... In which case i'm with Neil, driver problems. Have you tried his suggestion?
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neilz85 Offline
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#14
21-12-2012, 09:49 PM
(21-12-2012, 05:28 PM)Poodle Wrote: Should be fine then... In which case i'm with Neil, driver problems. Have you tried his suggestion?

yeap. uninstalled, reinstalled, tried lexia, all done before i started the thread. just wondered if anyone had come across it before to give a solution or idea.
thanks anyway, will keep trying and if i sort it Huh , will let you know
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cully Offline
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#15
21-12-2012, 09:52 PM
maybe a curopt version of pp2000 the version that came with mine was corupt had to source a new version and reinstall it
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Niall Offline
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#16
22-12-2012, 12:06 AM
(21-12-2012, 09:52 PM)cully Wrote: maybe a curopt version of pp2000 the version that came with mine was corupt had to source a new version and reinstall it

Yup this. Will try and find what version I have and let you know.
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