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+--- Thread: planet help (/showthread.php?tid=9100)
planet help - neilz85 - 20-12-2012
i`ve bought planet and lead. but it doesn`t want to connect to validate. im after someone in the stockport area whom i could come and see with my laptop and use their lead and computer to narrow down what could be wrong - if its a lead or the unit etc
RE: planet help - Niall - 20-12-2012
Validate what? your not trying to connect to the pug servers are you?
RE: planet help - neilz85 - 20-12-2012
(20-12-2012, 04:39 PM)Niall Wrote: Validate what? your not trying to connect to the pug servers are you?
i hope not. when i start the progame it ask`s to validate to use it
RE: planet help - Niall - 20-12-2012
you have got the cable plugged into the laptop and the cable drivers installed properly?
RE: planet help - neilz85 - 20-12-2012
(20-12-2012, 09:55 PM)Niall Wrote: you have got the cable plugged into the laptop and the cable drivers installed properly?
cheers Niall. yeap. installed pp2000_9B_22.14. plugged in the usb to unit so the green light comes on. but its still asking to validate, but it say`s that its not connected, in use by another program etc
RE: planet help - Niall - 20-12-2012
Drivers arnt installed properly. Plug the cable in, go to device manager and uninstall the drivers for it. Search for new devices and when it prompts you, install the drivers from the disc. Make sure that when your using PP2000, you have the usb plugged into the same port as the one you installed it on.
RE: planet help - Poodle - 20-12-2012
What operating system are you using?
RE: planet help - Niall - 20-12-2012
(20-12-2012, 11:26 PM)Poodle Wrote: What operating system are you using?
Im going to assume XP seeing as it runs like shit if at all on nearly everything else.
RE: planet help - Poodle - 20-12-2012
Sounds to me like it's running like shit, or possibly not at all. :p
RE: planet help - neilz85 - 21-12-2012
(20-12-2012, 10:21 PM)Niall Wrote: Drivers arnt installed properly. Plug the cable in, go to device manager and uninstall the drivers for it. Search for new devices and when it prompts you, install the drivers from the disc. Make sure that when your using PP2000, you have the usb plugged into the same port as the one you installed it on.
its saying that dccrunpluginservice.exe has crashed when i first start my computerand that the device is installed properly - still not working
RE: planet help - Poodle - 21-12-2012
(20-12-2012, 11:26 PM)Poodle Wrote: What operating system are you using?
^^^ Any idea?
RE: planet help - neilz85 - 21-12-2012
(21-12-2012, 08:46 AM)Poodle Wrote:(20-12-2012, 11:26 PM)Poodle Wrote: What operating system are you using?
^^^ Any idea?
xp pro. i`ve googled DccPlunginService and come up with nothing, and cant find it on the pp disc
RE: planet help - Poodle - 21-12-2012
Should be fine then... In which case i'm with Neil, driver problems. Have you tried his suggestion?
RE: planet help - neilz85 - 21-12-2012
(21-12-2012, 05:28 PM)Poodle Wrote: Should be fine then... In which case i'm with Neil, driver problems. Have you tried his suggestion?
yeap. uninstalled, reinstalled, tried lexia, all done before i started the thread. just wondered if anyone had come across it before to give a solution or idea.
thanks anyway, will keep trying and if i sort it
, will let you know
RE: planet help - cully - 21-12-2012
maybe a curopt version of pp2000 the version that came with mine was corupt had to source a new version and reinstall it
RE: planet help - Niall - 22-12-2012
(21-12-2012, 09:52 PM)cully Wrote: maybe a curopt version of pp2000 the version that came with mine was corupt had to source a new version and reinstall it
Yup this. Will try and find what version I have and let you know.