08-07-2015, 01:30 PM
I had a Garenteed broadband speed with sky of 8mb. When they didn't make that at the new house I complained. Sky engineer came over said it was fixed. Wasn't fixed 20 mins after he left. So I rang up and said I wanted fibre. They said fine we will upgrade you. Said no you wont that will cost me. I want it for free. Said I wanted a supervisor. Then when they wouldn't help me I wanted a manager. Then they said they would ring me back. I took a time and date. They didn't ring. So I rang them again went up to the manager again same results. After the third phone call of not receiving I rang again and said that's it. You've had me on 3 times. (by this point they had noted on my file I was bad to talk to) because I got the manager straight away. Who promptly said yes to a years free fibre. Transferred me to the cancelation department as they are the only ones with power to do it. 6 months later I look at my bank account and they've started charging me. Had another go. (went straight to cancelation) and they credited me 6 months worth of payments in advance.
Lesson. Moan like f*ck a lot. And they will keep you happy.
Lesson. Moan like f*ck a lot. And they will keep you happy.
On a break from 306oc for personal reasons. If anyone needs or wants me most of you have my number and or facebook messenger
Thanks for the good times guys n gals. I might be back. Who knows.
Thanks for the good times guys n gals. I might be back. Who knows.