10-12-2012, 11:41 PM
I lost out on a few quid this week due to this.
Sold some DVDs last week around 20 items in total. All sent second class post via a Royal Mail franking machine at my old work.
Only two did not arrive as postage was apparently not done on the items. First one I refunded £1.60 so they could go get it. When they picked it up from the sorting office, the franking label had been removed during postage.
Second one, the stupid women would not even go to the sorting office to collect it. Reported it as not delivered, I explained to eBay that I had refunded again £1.60 so they could go get it, and now eBay has given them a full refund. So the likelihood is they have the DVD for free and make £1.60.
Sold some DVDs last week around 20 items in total. All sent second class post via a Royal Mail franking machine at my old work.
Only two did not arrive as postage was apparently not done on the items. First one I refunded £1.60 so they could go get it. When they picked it up from the sorting office, the franking label had been removed during postage.
Second one, the stupid women would not even go to the sorting office to collect it. Reported it as not delivered, I explained to eBay that I had refunded again £1.60 so they could go get it, and now eBay has given them a full refund. So the likelihood is they have the DVD for free and make £1.60.