Same as main dealers tbh though, most of those are on Bonus schemes as well, customer satisfaction really isn't high on the list lol, speed is paramount...
It also depends how you are perceived by the guys that work there though I think, I did have an MOT done at Halfords, and they knew I knew a bit about cars as I'd told them about a few problems I was having (broken Lambda that was rusted in!) and they passed it no problem, just a few generic Peugeot advisories (oil leak, EML, shit handbrake, the usual
).
However my Mum, not a car person at all, took her (then) 4 year old car to the same garage for the MOT and they conned her into paying £30 odd for headlight alignment!
It also depends how you are perceived by the guys that work there though I think, I did have an MOT done at Halfords, and they knew I knew a bit about cars as I'd told them about a few problems I was having (broken Lambda that was rusted in!) and they passed it no problem, just a few generic Peugeot advisories (oil leak, EML, shit handbrake, the usual
).However my Mum, not a car person at all, took her (then) 4 year old car to the same garage for the MOT and they conned her into paying £30 odd for headlight alignment!