Home network problem - crashing router

[ginge191]

So its defo the router if it is, it could be a bad router that cant handle load as per say. Have you tried calling BT and making a complaint seeing if they will send you a new BT Router maybe this will cure the problem.

It never had an issue up until recently ; I can only think it's a load issue as it really only ever crashes when attempting to download/update or patch something
BT don't really want to know - Every time they say 'we can confirm your internet is working fine'

How old is the router Ginge? Might be worth logging in to it to see if there are any firmware updates available.

Router is about 10 months old.
Would there be updates in that period?