Virgin Media Mates Rates offer

[Scott]

Hi,

I was wondering if you could help me.....I have been having so many problems with SKY and am due to finish with them in over a months' time. I am thinking of moving over to Virgin, but before I do, how is their service? I guess what I am asking is, are they reliable and stand by their promises? Please let me know.

I am hoping to get a better experience with VM and hopefully get a good deal.

Thanks for your
Cheers.

In my experience as a virgin customer (and blueyonder and telewest before that)they have been pretty consistent in terms of speed and quality of service . Their customer care dept leaves a little to be desired, buy on the whole they provide a decent service. Their speeds are mostly what they quote (if you're on cable) and their free newsgroups service is pretty reasonable too.