2015 Focus

[Bailes1992]

The car is under a hire puchase agreement so it's the Supply Of Goods Act that comes into force.
I'm actually in a position where I can now increase my complaint with the financial ombudsman and they will come to a conclusion to whether Ford Credit would have to give me a refund or not.
Chasing it up all the time is causing me major head stress, even causing arguments with my partner.
I have decided to just leave it be and live with the car as it is for the time being. However I'm still nagging Ford to sort a repair.

Ford customer relations are a complete waste of time. All they tell you is the can't get involved with things. I sent a complaint to them about Bridgend Ford and their downright rude, ignorant and prickish sales manager to be told "we are sorry this isn't something we can get involved with".

I will NEVER buy another Ford. And a certainly wouldn't let my cats shit in Bridgend Ford.

I have to make a decision to keep the car forever and modify it or chop it in after 3 years for something else.

It also started making an awesome noise this morning!