2015 Focus

[Bailes1992]

I'm sure there was more to this thread when I went to sleep last night?

The orange peel isn't bad at all. The fact the camera isn't focused on the reflections is making it look far worse than it is.
About 5 years ago I was working for a detailing firm doing lots of new car preps, swirl removal etc etc. Other than the dirt in the paint the general finish is actually very good.

Got the car back today. The dealer are convinced the brunt of my problem is due to calibration and have opened a case with Ford technical to get a PCM update sorted and I will be contacted when it's available.
There was a fault logged relating to the EGR and the EGR circuit. The EGR was removed and cleaned and all the wiring has been tested. They've cleared the fault and if it returns the EGR will be replaced when it goes in for a PCM update.

There has also been a case opened about the bodywork and the dealer will phone me to let me know when a repair has been approved.

Really happy with the service from Newport Ford. Absolute night and day compared to Bridgend Ford.
Need to get a complaint drawn up now to post to Ford.