30-11-2014, 09:30 PM
(30-11-2014, 09:19 PM)Toms306 Wrote: Don't think you need the receipt now? I didn't take one anyway lol.
well it depends which store I go to, the manager at one of the 2 closest ones is a right c unit...
I was with a mate who'd broken his torque wrench (the square drive had snapped off) and he was adamant that we needed a receipt even though it wasn't very old, clearly said "Halfords" down the side of it and he still had it in the tube it comes in... (later found the receipt)
It ended up with us taking him to their tool cabinet which had the policy on the glass and asking him to point out where it stated on that or on the product anything about a receipt...
He did replace it but made a big deal of "just this once, I won't do it again"