It's a claims management company attempting to extort more money from you, they operate on very dodgy legal ground and pretty much bank on people paying up from being scared by legal looking letters.
However you should not take it lightly, you should speak to your insurer (at the time) and make them aware of the letter, and tell them to sort it out for you.
You should also think about speaking to the Citizens Advice Bureau.
DO NOT contact the Claims company directly, it's nothing to do with you.
However you should not take it lightly, you should speak to your insurer (at the time) and make them aware of the letter, and tell them to sort it out for you.
You should also think about speaking to the Citizens Advice Bureau.
DO NOT contact the Claims company directly, it's nothing to do with you.