02-01-2014, 01:57 PM
Hi,
I am thinking about changing broadband company for my parents, as the current provider I am not really that happy with, mainly based on their technical and customer support.
Currently with EE ( formally Orange) Been with them for 8 or 9 years.
I pay about £5.11 for unlimited download with a speed of up to 14mb.
The phone line can handle between 4mb and 6mb max.
Average speed is between 2mb and 3mb, but it feels so slow!
I am used to speeds of over 200mb+ as my apartment is serviced with a 1TB line to the server.
My parents are not able to get fibre optic due to the location, even though the exchange is active for FTTC fibre optic broadband. Because the BT line is connect directly to the exchange and not a cabinet in the street.
I have looked at other companies to switch to but not sure of what the best way to compare them.
I was looking at:
1. Sky Unlimited Broadband & Calls
2. BT Unlimited Broadband & Calls
I am worried that even if I swap companies it is very likely the speed will remain the same, this is one reason why I have no switched company for so long.
Does someone who knows more about the internet/isp/broadband offer some advise if possible please?
Thanks
I am thinking about changing broadband company for my parents, as the current provider I am not really that happy with, mainly based on their technical and customer support.
Currently with EE ( formally Orange) Been with them for 8 or 9 years.
I pay about £5.11 for unlimited download with a speed of up to 14mb.
The phone line can handle between 4mb and 6mb max.
Average speed is between 2mb and 3mb, but it feels so slow!
I am used to speeds of over 200mb+ as my apartment is serviced with a 1TB line to the server.
My parents are not able to get fibre optic due to the location, even though the exchange is active for FTTC fibre optic broadband. Because the BT line is connect directly to the exchange and not a cabinet in the street.
I have looked at other companies to switch to but not sure of what the best way to compare them.
I was looking at:
1. Sky Unlimited Broadband & Calls
2. BT Unlimited Broadband & Calls
I am worried that even if I swap companies it is very likely the speed will remain the same, this is one reason why I have no switched company for so long.
Does someone who knows more about the internet/isp/broadband offer some advise if possible please?
Thanks