Shiply Help/ update need more help :@

[Grant]

As said take it up with paypal.

-The service you placed a deposit for was not of a satisfactory quality as described, or fit for purpose. Despite it being the fault of the delivery driver himself, shiply are the agent sub-contracting the contractor (funny that) and are responsible for the financial re-embursement of a legal tender. Store credit is not a legal tender. The only way they could give you store credit would be as a 'good will gesture' i.e. you broke an item or bought it in error and they are not legally obliged to accept it back. Check consumer rights website, its a good place to start for things like this...