28-10-2013, 03:10 PM
no company will have a policy of replacing 'lost' items, it’s almost certainly just a method of rewarding and encouraging repeat custom, sounds like it works, other than the odd sticker Snap-on give very little away, but despite this and their undoubtedly high cost Snap-on still represents excellent value to the pro mechanic, about 30 yrs ago when I was just an apprentice I bought a Sykes Pickavant socket set from Brown Brothers (SP tools are med range tools generally sold through motor factors) at the time I was well impressed with it but after around 6 weeks the ratchet mech on the 3/8th failed, Brown Brothers replaced it no problem then after another 6 wks it failed again and was replaced again and so it went on after aprox 6 weeks it would fail and be replaced, in the end I bought a Snap-on 3/8 ratchet which cost nearly has much as the whole SP socket set cost and I still have that ratchet today it’s had a couple of services (free from your friendly Snap-on man) and is still in almost perfect condition, I’m pretty sure when I pass on my tools to my son (when he’s old enough) that this ratchet along with all my other Snap-on tools will give another lifetimes service.
It’s like the difference between a Timex and a Brietling watch both tell the time but one is a privilege to own.
It’s like the difference between a Timex and a Brietling watch both tell the time but one is a privilege to own.