25-06-2013, 05:11 PM
Quote:Hi Niall,
Although it’s not our normal practise we will, under the circumstances, be arranging for free of charge replacement control arms to be sent to you.
However before I arrange this, I will also need your registration number, engine size and confirmation that it was both right and left arms that you had the problems.
If you would also scan the original invoice from Express Car Parts to me it would be appreciated.
Many thanks.
Kind regards
Lyn Gann
Operations Manager
Well fair play to these guys! Its nice to see a company who looks after their customers instead of just taking their money and burying their heads in the sand. Ill certainly be buying from them again. Despite the problem with the wishbones, even the most expensive of products can go wrong yet its nice to see them do something about it!
Team Eaton
1999 China Blue 306 GTi6 - Eaton Supercharged - 214.5bhp 181lbft
1999 China Blue 306 GTi6 - Eaton Supercharged - 214.5bhp 181lbft