F*cking virgin media

[cwspellowe]

Yeah, its been in for over a month. My own stupid fault for not checking earlier.

I left him a very specific note! Telling him not to disconnect all my phone sockets!!

Er, your extension phone sockets would likely have been connected to the BT master socket.

By you telling him NOT to disconnect all your extension sockets, you've probably inadvertently advised him NOT to connect them to the Virgin master socket.

If you'd have said "please connect my extension sockets to the Virgin line" i'd imagine the outcome would have been different? Also you'd probably have a hard time disputing it now because of

a. the length of time til you mentioned it and
b. the fact that we're not supposed to touch internal wiring unles you ask us to when the order is booked on.

If you've said "please don't disconnect my extensions" he's probably thought to himself "aye no bother, i'm not touching them anyway"...