06-11-2012, 11:41 AM
Right, few things to cover here...
When we moved house we wanted to get faster internet, but my Dad didn't want to loose his e-mail address as he uses it for work. We rang them up and they said there was no way of changing over the e-mail. Not a problem in itself until we asked them how much for fibre here, there response;
'Eclipse Fibre Pro
200GB Monthly Usage Allowance
Unlimited overnight (11pm-9am) downloads
12 Month Contract
Free Router and Modem
Estimated download speed 40mbps
Estimated upload speed 10mbps
£75.00 set-up fee (Ex. VAT)
£49.95 per month (Ex. VAT)'
F*CK THAT!
Bearing in mind we're playing £30 odd a month for what we're getting at the moment, which varies between 1.5/6 D/L. Only problem is that when the speeds are quicker it's impossible to play games online, just lags to shit even though in-game ping is good and have a relatively good download, yet when the speed is slower I don't have any problems at all. Bearing in mind we're 3 houses from the exchange and nothing has changed in the set-up from the old house and it was fine there.
So the two questions that I could do with being answered are;
1) can we move the e-mail adress to a new ISP (currently @webleicester.co.uk)
2) if I took out a contract with say Virgin where you don't need a phone line, can you have 2 internet supplies to the same house?
Apologies if that doesn't make sense, but kudos to anyone that can help!
When we moved house we wanted to get faster internet, but my Dad didn't want to loose his e-mail address as he uses it for work. We rang them up and they said there was no way of changing over the e-mail. Not a problem in itself until we asked them how much for fibre here, there response;
'Eclipse Fibre Pro
200GB Monthly Usage Allowance
Unlimited overnight (11pm-9am) downloads
12 Month Contract
Free Router and Modem
Estimated download speed 40mbps
Estimated upload speed 10mbps
£75.00 set-up fee (Ex. VAT)
£49.95 per month (Ex. VAT)'
F*CK THAT!
Bearing in mind we're playing £30 odd a month for what we're getting at the moment, which varies between 1.5/6 D/L. Only problem is that when the speeds are quicker it's impossible to play games online, just lags to shit even though in-game ping is good and have a relatively good download, yet when the speed is slower I don't have any problems at all. Bearing in mind we're 3 houses from the exchange and nothing has changed in the set-up from the old house and it was fine there.
So the two questions that I could do with being answered are;
1) can we move the e-mail adress to a new ISP (currently @webleicester.co.uk)
2) if I took out a contract with say Virgin where you don't need a phone line, can you have 2 internet supplies to the same house?
Apologies if that doesn't make sense, but kudos to anyone that can help!