03-10-2012, 02:02 AM
I have just had a similar thing.
Sold an item on eBay, buyer raised a item not as described dispute, claimed some parts were missing, but I said in the listing these items were not included.
He was adamant they should of being even though it said not.
Any way he opened the dispute, I got the missing items sent them to him, he fitted the part to his car and left positive feedback.
Despite me asking for the case to be closed and thinking if POSITIVE feedback was left it would be closed in my favour he let it run so eBay reviewed it!!!
They found in his favour and have issued a refund!!!
So now he has the parts on his car and the money back for buying tgem!!!
Whilst im out of pocket!!!
I'll be contacting eBay customer services in the morning and then issuing the buyer a letter via recorded delivery stating he has ten days to repay else I will be issuing legal proceedings via the small claims court.
May also investigate if this would class as fraud in the eyes of the police and thus able to go down police route.
EBSY IS A COMPLETE JOKE AND THE SELLER PROTECTION IS ZERO DESPITE THEM SAYING ORTHERWISE
Sold an item on eBay, buyer raised a item not as described dispute, claimed some parts were missing, but I said in the listing these items were not included.
He was adamant they should of being even though it said not.
Any way he opened the dispute, I got the missing items sent them to him, he fitted the part to his car and left positive feedback.
Despite me asking for the case to be closed and thinking if POSITIVE feedback was left it would be closed in my favour he let it run so eBay reviewed it!!!
They found in his favour and have issued a refund!!!
So now he has the parts on his car and the money back for buying tgem!!!
Whilst im out of pocket!!!
I'll be contacting eBay customer services in the morning and then issuing the buyer a letter via recorded delivery stating he has ten days to repay else I will be issuing legal proceedings via the small claims court.
May also investigate if this would class as fraud in the eyes of the police and thus able to go down police route.
EBSY IS A COMPLETE JOKE AND THE SELLER PROTECTION IS ZERO DESPITE THEM SAYING ORTHERWISE