Surely this isn't right *rant*

[kyleo92]

I'm one of these people that try to buy things direct from the manufacturers to that they get the most margin, Its just another company that are quite happy to take your money but when it comes to getting it back just take the piss.

I work in the call center for comet and its the same there.

We use a delivery firm called yodel... Some may be familiar... But if yodel or comet f*ck up and the customer wants a refund it takes 3 - 5 working days to go back. Or worse we as a company have to receive the item back even if the item has been confirmed to be in the couriers possession and never delivered or even attempted or stuck at their warehouse. It annoys people as the money goes out instantaneously but takes an age to go back. They won't do shit I expect buddy.

I get it everyday... So if it makes you feel better call me and I'll give you the call centre experience

Poor you!! I tend not to moan at the people on the phone because its not their fault its always down to management lol!

dont suppose comet have it yet?