26-09-2012, 06:12 PM
I bought a Sony tablet online from the Sony website for £329 and paid £8 for next working day pre 12pm delivery...
Made the payment and it went through fine. I received an email to say it's been processed fine, I then got another email an hour later to say it's been cancelled...
I called them up and they said it hasn't been cancelled and there having a problem with their system, it's just automated email sent out and I should still receive the item in the morning...
Came home from work today no delivery or note so I call them up again, and they said that the order HAD been cancelled and that they will refund the money in 5-7 working days, then once the money is cleared then I can reorder...
I'm fuming at the service and the fact they lied... I'm £337 down and no product to show of it... Grrr!!
Made the payment and it went through fine. I received an email to say it's been processed fine, I then got another email an hour later to say it's been cancelled...
I called them up and they said it hasn't been cancelled and there having a problem with their system, it's just automated email sent out and I should still receive the item in the morning...
Came home from work today no delivery or note so I call them up again, and they said that the order HAD been cancelled and that they will refund the money in 5-7 working days, then once the money is cleared then I can reorder...
I'm fuming at the service and the fact they lied... I'm £337 down and no product to show of it... Grrr!!
“Someone get the foghorn, Kyles out in the Diseaseal again”
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