15-09-2012, 10:01 AM
"as a seller you have no rights" and as a buyer, you have the right to OPTIONALLY purchuse an item, if i were you, i'd tell her that it is genuine, and everything that has been mentioned in the advert is clear as day.
if you have no guarantee it's genuine and mentioned this in the ad and also showed that there was minor wear (which you photographed) then she has no leg to stand on.
If she wants to open an eBay dispute, let her go ahead, you have everything there to prove your innocence? the right word to use? but yeh, you have nothing to hide, worst that happens eBay then demand it further.
I wouldnt even bother getting sarcy with the lady; she wants on thing, you want another. she probably doesn't like the item for one reason or another and is kicking a fuss. shit happens.
stick to your guns mate
if you have no guarantee it's genuine and mentioned this in the ad and also showed that there was minor wear (which you photographed) then she has no leg to stand on.
If she wants to open an eBay dispute, let her go ahead, you have everything there to prove your innocence? the right word to use? but yeh, you have nothing to hide, worst that happens eBay then demand it further.
I wouldnt even bother getting sarcy with the lady; she wants on thing, you want another. she probably doesn't like the item for one reason or another and is kicking a fuss. shit happens.
stick to your guns mate
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