26-07-2012, 09:49 PM
Elephant, Diamond, Admiral & Bell.
Been on phone for 25 minutes, just paying for the insurance with my card and I get cut off.
Oh damn, ring back up spend another 20 minutes explaining where I was at in the quote and he has to reconfirm EVERYTHING for legal reasons, so I sit reconfirming for a second time what I've already confirmed. I ask him to call me back if I get cut off again which he assures her will. I get cut off again. No call back.
Call center is based in Canada too and at 40p a minute it's costing a fortune!
I'm pretty pissed right now.
On the positive side £620 TPFT on a 1.9DT after the misses first year of driving is pretty damn good. Only reason I'm putting up with this bullshit.
Guess I just ring the bastards back tomorrow.
/Endofrant&coolstorybro
Been on phone for 25 minutes, just paying for the insurance with my card and I get cut off.
Oh damn, ring back up spend another 20 minutes explaining where I was at in the quote and he has to reconfirm EVERYTHING for legal reasons, so I sit reconfirming for a second time what I've already confirmed. I ask him to call me back if I get cut off again which he assures her will. I get cut off again. No call back.
Call center is based in Canada too and at 40p a minute it's costing a fortune!
I'm pretty pissed right now.
On the positive side £620 TPFT on a 1.9DT after the misses first year of driving is pretty damn good. Only reason I'm putting up with this bullshit.
Guess I just ring the bastards back tomorrow.
/Endofrant&coolstorybro
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