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+--- Thread: Stupid ebay (/showthread.php?tid=14955)
Stupid ebay - cpikey316_ - 25-06-2013
I bought some car mats from ebay.
The ad said they will fit my car (1999 saab 9-3 2.0l Petrol convertible)
They dont fit, they are waaaay too big.
Seller wants me to return them for a refund, but I have to pay to send them back.
Since I am not at fault here (the mats are incorrect for the car, so the seller is selling a terrible product) I want him to pay for the postage.
Am I being too fussy here?
RE: Stupid ebay - Toms306 - 25-06-2013
No you're not fussy, the seller has to pay the fee's if the item is faulty/damaged/incorrect as far as I'm aware.
I had a similar incident as a seller, the item arrived to the customer damaged (well it was glass and labelled fragile, had probably been used as a football....), ebay stated that I had to pay the return fees as the seller. In that particular case I told them not to bother returning it though as a broken glass object was no use to me, just refunded them.
RE: Stupid ebay - Niall - 25-06-2013
no your not being fussy
Only time you should ever have to pay is if you received the item and ordered it incorrectly or you have decided you dont want it.
RE: Stupid ebay - cpikey316_ - 25-06-2013
Phew! Dont want to come across as unreasonable!
They are quite big and would cost £4-6 to post id imagine
RE: Stupid ebay - cully - 25-06-2013
as a seller id want them returned before i issue a refund
RE: Stupid ebay - Midnightclub - 25-06-2013
eBay rules state the seller has to pay for postage unless stated otherwise in the ad, so as long as it doesn't say "buyer pays for any returns postage" they gotta pay it
RE: Stupid ebay - cpikey316_ - 25-06-2013
" A refund will be made excluding all P&P costs."
In the seller information
RE: Stupid ebay - Kimmie - 25-06-2013
Can you contact Ebay for advice? As the advert is incorrect that statement may not apply...
RE: Stupid ebay - cpikey316_ - 25-06-2013
Its already going through the resolution centre, I will wait a day for his response then ask ebay.
RE: Stupid ebay - Mattcheese31 - 25-06-2013
sellers hate neg feedback, just mention that you'd hate to have to give him some and ask for a replacement or cost of posting, that's what i did last time and they paypalled me p&p costs . .
RE: Stupid ebay - Toms306 - 25-06-2013
(25-06-2013, 07:02 PM)cpikey316_ Wrote: ...then ask ebay.
Good luck with that....brain surgery is easier than contacting a real person at ebay!
RE: Stupid ebay - cpikey316_ - 25-06-2013
(25-06-2013, 07:11 PM)Mattcheese31 Wrote: sellers hate neg feedback, just mention that you'd hate to have to give him some and ask for a replacement or cost of posting, that's what i did last time and they paypalled me p&p costs . .
The guy has several recent negative feedbacks, all for sending items that dont fit.....
I am a mug for not checking!
RE: Stupid ebay - tigerstyle - 25-06-2013
(25-06-2013, 07:31 PM)cpikey316_ Wrote: I am a mug for not checking!
Can you name the seller? Looking for some 'tailored' mats for mine.
RE: Stupid ebay - Connor - 25-06-2013
On the subject of floor matts, anyone know anyone selling some decent fitting ones for a 5dr 306?
RE: Stupid ebay - bigcheez2k3 - 25-06-2013
(25-06-2013, 08:55 PM)Connor Wrote: On the subject of floor matts, anyone know anyone selling some decent fitting ones for a 5dr 306?
Try and find some genuine rubber ones. I had genuine mats in my 106 and found a 306 set, they fit so much better than others I've seen in peoples cars.
RE: Stupid ebay - gareth7 - 26-06-2013
^What he said......I found a decent genuine set at my local breakers and picked them up for pennies. A good clean and they came up good as new.
here's a set.........http://www.ebay.co.uk/itm/PEUGEOT-306-RUBBER-FLOOR-MATS-X-4-/141003258173?pt=UK_CarsParts_Vehicles_CarParts_SM&hash=item20d472f93d